Terms & Conditions

Last modified: April 20th, 2019

Thank you for visiting EZlief.com (managed and owned by Lieu Le Wellness LLC). Contents contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). By accessing this Website, you possess the legal authority to create a binding legal obligation and expressly accept all terms and conditions herein in full. These terms and conditions are subject to change by our company at any time within the discretion. Please review these terms and conditions periodically.

The term “we”, “us”, “our” refer to EZlief.com and its registered company, which is Lieu Le Wellness LLC. The term “user”, “consumer”, “you”, “your” refer to all users visiting this Website, without limitation to users who are browsers, customers, vendors, and/or merchants.

Age Restriction and Use of the Website

This Website is not for use by any minors (defined as those who are under 21 years of age). Due to the age restriction, no information obtained by this Website falls within the Children’s Online Privacy Protection Act (COPPA), and is not monitored as doing so.

You may be asked to provide certain registration details such as Name, Age, and other details to be able to access this Website. It is a requirement that all the information you provide on this site to be true, accurate, current, and complete. If we believe the information you provide is not true, accurate, current, and complete, we reserve the right to refuse your access to this Website or any of the associated resources.

You may not use our products and any contents and materials listed on this Website for any unauthorized or illegal purpose; nor you may violate any applicable laws and provisions (including but not limited to copyright laws).

Accuracy and Timeliness of Information

Contents and materials provided on this Website should be used for general information only and should not be relied upon as a main source of making decision without first consulting other professional advices. Dependence on materials of this Website is at the user’s own risk. In addition, this Website may contain historical information, which is provided to you as a reference only. We reserve the right to modify any contents or information on this site at any time, but we have no obligation to update any information at the time of new updates become available. Please refer to publication date below each post for your own use.  

There may be information on this Website that contains inaccuracies, typographical errors, or omissions that may affect product’s description, pricing, promotions, shipping charges, and availability. We reserve the right to make changes to this site to correct any inaccuracies, errors, or omissions that may come up during our audit period. In the event that we need to modify or cancel your existing order, we will make sure to contact you before any actions take place.

Our product’s prices and inventory availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited. Certain products may have limited quantities and are subject to different return and refund provisions, which are outlined in the Return & Refund Policy.

Privacy

Please review our Privacy Policy at https://ezlief.com/privacy-policy/, which governs your visit and submission of your personal information to our website.

Disclaimers

Statements made on this Website regarding products contained within this page have not been evaluated by the Food and Drug Administration (FDA). The effectiveness of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented on this Website is not meant as a substitute for or alternative to information from a professional or health care practitioner. Always consult your health care professional about possible interactions or other possible side effects before using any product.  

Other disclaimers can be viewed under the Disclaimers page at https://ezlief.com/disclaimer/.

Non-Affiliation Clauses

This Website is not endorsed by, directly affiliated with, maintained, authorized, or sponsored by any affiliations or third-parties. Lieu Le Wellness LLC remains the solely owner of all contents and products contained on this Website and have access to all content ownership and content privilege rights.

This Website may contain hyperlinks to websites operated by other parties and they are designated for your reference only. We do not control such websites and are not responsible for their contents, privacy, or other practices of such websites. Proper citation and reference will be used for contents that are not originally developed by our company.  

Communications

When you visit this Website or send emails to us, you are communicating with us electronically; and hence, you consent to receive communications from us electronically. We will communicate with you either by emails or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Intellectual Property Rights

All contents included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Lieu Le Wellness LLC or its content suppliers and protected by international copyright laws.  You may not remove or alter any copyright, trademark, trade name, service mark, or any other proprietary notice by any means.

Restrictions

You are expressly and emphatically restricted from all of the following, without our prior written consent:

  • Co-branding – display our name, logo, trademark, or any other means of identifications to give a user an impression that the other party has the right to display, publish, or distribute this Website or content accessible within this Website.
  • Unauthorized use of any Website’s material(s) and content(s) without consent – the acts of copying, distributing, republishing, uploading, transmitting in any way are strictly prohibited;
  • Selling, sublicensing, and/or otherwise commercializing any Website’s material(s);
  • Publicly performing and/or showing any Website’s material(s);
  • Using this Website in any way that is, or may be, damaging to this Website; and
  • Using this Website in any way that impacts user access to this Website.

Limitation of Liability and Indemnity Clause

Lieu Le Wellness LLC will not be held liable for any loss, injury, direct, indirect, incidental, or damages of any kinds, arising from your use of our Website and products. You expressly agree that your access and use of our Website and products remain to be your sole risk and on an “as is” basis, without any representations, warranties and/or conditions of any kinds, implied or express.  

Lieu Le Wellness LLC shall be liable only for its own gross negligence, willful misconduct or bad faith. You agree to indemnify and hold Lieu Le Wellness LLC, its subsidiaries, affiliates, executives, employees, suppliers, and contractors harmless against any and all liabilities, including judgments, costs, expenses and reasonable counsel fees, for anything done or omitted by our company in the execution of this Agreement, except as a result of our company’s gross negligence, willful misconduct or bad faith.

Complaints and Disputes Resolution

EZlief.com is committed to high quality products and customer satisfaction. If we fail to meet your standards, we would like to hear your concerns and how to better assist you. In an unfortunate event that you have to pursue claims or other means of disputes against us; by agreeing to this terms and conditions, you agree to give us an opportunity to resolve any claims or disputes by first contacting us at Info@EZlief.com. If we are not able to resolve your claim or dispute within 60 business days, a dispute shall be resolved through a binding Arbitration Agreement – governing and interpreting by and under the laws of the State of California, consistent with the Federal Arbitration Act, as detailed below:

Scope –  The consumer and Lieu Le Wellness LLC hereby agree to give up the right to go to court to have a trial in front of a judge or a jury, and further expressly delegate to the arbitrator the authority to determine the arbitrability of any claim or dispute. A written Notice of Dispute should first be sent to the other party, describing the basis of the dispute and the requested relief. A Notice of Dispute can be sent to our office address at: 2700 N. Main Street, Suite 420, Santa Ana CA 92705 and Info@EZlief.com. The terms of the Arbitration Agreement provisions shall survive after the consumer’s relationship with Lieu Le Wellness LLC ends.

Arbitration – The consumer and Lieu Le Wellness LLC may initiate arbitration, which shall be conducted by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules (“AAA Rules”), which is available via www.adr.org, or by calling (800) 778-7879. In the event the AAA is unavailable or unwilling to hear the dispute, either party shall seek other arbitration provider. Payment of all filling, administration, and arbitrator fees will be governed by the AAA’s applicable rules. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

Small Court Claims – Instead of arbitration, the consumer and Lieu Le Wellness LLC may bring any individual claim in small claim courts consistent with the jurisdictional and dollar limits that may apply, as long as the claim is structured as an individual claim.

Waiver of Right to Bring Class Actions and Representative Claims – Where permitted under the applicable laws, the consumer and Lieu Le Wellness LLC waive the right to litigate in court or arbitrate any claim or dispute as a class action, either as a member of a class action or as a representative, or to act as a private attorney general. The parties agree to arbitrate a consumer dispute or business dispute on an individual basis only.

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