Last modified: April 30th, 2019
Thank you for visiting EZlief.com (managed and owned by Lieu Le Wellness LLC). Contents contained herein on this webpage, shall govern your visit and submission of your personal information to this site, including all pages within this website (collectively referred to herein below as this “Website”).
The term “we”, “us”, “our” refer to EZlief.com and its registered company, which is Lieu Le Wellness LLC. The term “user”, “consumer”, “you”, “your” refers to all users visiting this Website, without limitation to users who are browsers, customers, vendors, and/or merchants.
This Privacy Notice displays the privacy practices at EZlief.com and applies solely to information collected by this Website. The details listed in this Policy comply with the California Online Privacy Protection Act of 2003 (CalOPPA), and will outline the following:
- What choices are available to you regarding the use of your data;
- What personally identifiable information is collected from you through the website;
- How personally identifiable information is used and with whom it may be shared;
- The security procedures our company uses to protect your information;
- How you can safeguard your information on your end; and
- How you can correct inaccuracies and/or errors in your information.
This Website is not for use by any minors (defined as those who are under 21 years of age). Due to the age restriction, no information obtained by this Website falls within the Children’s Online Privacy Protection Act (COPPA), and is not monitored as doing so.
Information We Collect
We understand and respect our customer’s right to personal privacy. The type of information we may collect include:
- Contact information (name, email address, phone number, shipping/billing address);
- Communication records between you and us;
- Username and password;
- Geo-location data;
- IP address, cookies;
- Payment account data (credit card information); and
- Testimonial submissions (social media comments, posts, ratings, individual reviews, etc.)
Information collection takes place when you visit our Website via your computer, tablet, mobile phone or any browsing devices and when you sign up for an account with us, browse the Website, check-out to make a purchase, subscribe to our newsletters and mailing list, fill out a form, communicate with customer service (through live chat, phone, or social media platforms), or through feedbacks and comments about our products and services. With your permission, we may use email marketing and text messaging to notify you about our new products and/or promotions at our site.
As part of our marketing strategies, we may share certain customer’s aggregated demographic information with our partners and advertisers. The information we share will not link to any personal information that can identify an individual person. When we use outside shipping companies (USPS) and credit card processing companies to process billing, they will not retain, share, store or use your personal information beyond the intentional purpose of fulfilling your order.
This Website may contain hyperlinks to websites operated by other parties and they are designated for your reference only. We do not control such websites and are not responsible for their contents, privacy, or other practices of such websites. Proper citation and reference will be used for contents that are not originally developed by our company.
As part of our commitments to deliver best services and products to our customers, when accessing this Website, you may be asked to register for an account and subscribe to our newsletters and mailing list. Although this is an optional choice, when you decide to sign up for an account with us, you agree to release certain information (such as name and email address) to our private database. This information is solely used as a method to contact you about the products available on our Website, along with other promotions and/or discounts that we offer throughout the course of our business.
Your Access and Control Over Your Information
You may opt-out of any future contacts from us at any time, by simply clicking the Unsubscribe button in the emails that you receive from us and/or deactivating your account altogether. In addition, you can contact us via our email at Info@EZlief.com to see what data we have about you (if any), change/correct any data we have about you, request us to delete any data we have about you, or express any concerns you have about our use of your data.
When you place an order through our Website, you must provide your contact information (such as name and shipping address), and financial information (such as credit card number and billing address). This information is solely used for billing purposes and to fulfil your order(s). To ensure that we receive your correct billing information and to process your order on time, please double check your information before submitting to us to avoid any delays. Our Website is encrypted with high standard Secure Socket Layer, that acts as a barrier to safeguard all the data that passes between your browser and our web server, preventing criminals from reading and modifying any information transferred.
We value customer’s privacy and take extraordinary caution in our process of gathering your data and how we use them. Rest assured, when you submit sensitive information via our Website, your information is protected both online and offline.
Whenever we collect sensitive information, that information will be encrypted and transmitted to us in a secure way. In addition, the database that stores customer’s personal information will always be kept in a well-protected and secure environment.
In the event of a data breach or we feel that our customer’s data has been compromised in any ways, we comply with the General Data Protection Regulation (GDPR) and will notify users within 72 hours of an occurrence via email and display an official notice on our Website, describing the incident, what we do to stop the breach, and how users can protect themselves after the breach.
What You Can Do to Protect Your Data
Users are responsible for maintaining the secrecy of their unique account information and password, and security controls of their browsing devices. We cannot ensure 100% security of any information you transmit to us without double efforts on both sides. We strongly recommend our users to periodically change their passwords every 60-90 days or utilize strong password combinations to help keep your account and information safe and secure.